bd99 Terms & Conditions

1 Eligibility & Definitions

By accessing, registering on, or using any service of the bd99 platform, you confirm that you have fully read, understood, and accepted these terms and conditions. If you do not agree with these terms, please refrain from using this platform.

1.1 Definitions

• "Platform" refers to the bd99 website, application, and all related services.
• "User" or "You" refers to any person who accesses the bd99 platform, whether registered or not.
• "Account" refers to a user's personal gaming account created through registration on bd99.
• "Services" refers to slot games, live casino, sports betting, and other gaming features offered by bd99.
• "Funds" refers to the money held in your account, measured in real currency.

2 Account Registration & Verification

To open an account on bd99, you must provide accurate and complete personal information. Opening an account with false information is a violation of these terms and may result in account cancellation.

2.1 Registration Terms

• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• The name, mobile number, and payment details provided at registration must be accurate and up to date.
• Keeping your account password and login information confidential is entirely your responsibility.
• If you suspect any unauthorised access to your account, you must notify the bd99 support team immediately.

2.2 Identity Verification

bd99 may request identity verification documents at any time. This process may include a national ID card, passport, or mobile wallet details. Withdrawals may be temporarily held until verification is complete.

3 Age Restrictions

The bd99 platform is for users aged 21 and above only. Minors are strictly prohibited from opening accounts or playing games. bd99 reserves the right to verify the age of any account at any time if there is suspicion. If it is found that an account holder is under 21, that account will be closed immediately and any deposited funds may be forfeited.

4 Deposits & Withdrawals

4.1 Deposits

The minimum deposit amount on bd99 is ৳500. Deposits must be made through accepted payment methods.

• Accepted payment methods: bKash, Nagad, Rocket, Upay
• The minimum deposit for each method is ৳500.
• Deposits are generally credited to the account instantly.
• No additional charges apply for deposits.

4.2 Withdrawals

The minimum withdrawal amount on bd99 is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours.

• Withdrawals can only be made to the same payment method used for the deposit.
• Identity verification must be completed before making a withdrawal.
• If the wagering requirements of an active bonus are not yet met, withdrawals may be restricted.
• bd99 reserves the right to verify withdrawals for fraud prevention purposes.

5 Bonuses & Promotions

bd99 offers bonuses and promotional offers from time to time. Each offer has its own terms, which are listed on that offer's detail page. The general bonus policy is described below.

5.1 Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000.
• Example: Deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000.
• Example: Deposit ৳22,000 and receive the maximum ৳20,000 bonus, giving a total balance of ৳42,000.

5.2 Wagering Requirements

To withdraw bonus funds, you must place bets totalling 20 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus.

• Example: ৳2,000 bonus × 20 = a total of ৳40,000 must be wagered before withdrawal.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirements are met.
• The wagering contribution of bets on certain games may vary.

5.3 General Bonus Policy

• A user may not claim a specific promotion more than once.
• Attempting to abuse bonuses or claim bonuses from multiple accounts may result in account cancellation.
• bd99 reserves the right to withdraw or modify any bonus at any time.

6 Fair Play Policy

bd99 is committed to ensuring a safe and fair gaming environment. All games are operated using certified Random Number Generator (RNG) technology and every result is completely independent.

• No player is given an unfair advantage or disadvantage.
• No artificial interference is made in game outcomes.
• All transactions are protected by secure SSL encryption.
• Game results and transaction records are retained for a defined period.

7 Prohibited Activities

The following activities are strictly prohibited on the bd99 platform:

• Creating or operating multiple accounts.
• Operating an account on behalf of another person.
• Applying any strategy to abuse bonus benefits.
• Playing games using software, bots, or automated systems.
• Hacking, phishing, or any other cybercriminal activity.
• Misusing the platform for money laundering or illegal financial activities.
• Threatening, harassing, or attempting to harm other users.
• Submitting false information or forged documents.

Violating these prohibitions will result in immediate account closure and the balance may be forfeited. Legal action may also be taken if necessary.

8 Account Suspension & Closure

8.1 bd99's Rights

bd99 may temporarily suspend or permanently close any account without prior notice in any of the following circumstances:

• Violation of these terms and conditions.
• Evidence of suspicious or fraudulent activity.
• Failure to complete account verification or failure to cooperate.
• Violation of applicable laws or regulations.

8.2 User Rights

You may request closure of your account at any time. Before the account is closed, all pending wagering requirements must be fulfilled and any eligible balance must be withdrawn.

9 Privacy & Data Protection

bd99 treats the protection of your personal information as its highest priority. Full details of how your information is collected, stored, and used can be found on our Privacy Policy page.

• Your personal information is never sold to third parties.
• All data is protected by industry-standard SSL encryption.
• Information is used solely for the purposes of providing services, verifying identity, and meeting legal obligations.

10 Limitation of Liability

bd99 accepts no responsibility for the following:

• Games being interrupted due to internet connection issues.
• Login credentials being compromised due to the user's own negligence.
• Delays or errors caused by third-party payment gateways.
• Any consequences arising from the user's violation of local laws.
• Financial losses resulting from gaming — gaming is done entirely at the user's own risk.

bd99 always strives to provide a safe and reliable service. However, compensation in the event of a technical error may be limited.

11 Right to Amend

bd99 reserves the right to revise, update, or change these terms and conditions at any time. Users will be notified of significant changes through the platform or by email.

• Continuing to use the platform after any changes will be considered acceptance of the new terms.
• Visit this page regularly to stay informed about the latest terms.
• If you have any questions about a change, please contact our support team.

12 Contact & Support

If you have any questions or complaints about these terms and conditions, please contact the bd99 support team. Our team provides support in Bengali and English seven days a week, 24 hours a day.

• Email: [email protected]
• Live Chat: available directly on the platform, 24/7

To learn more about responsible gaming, visit our Responsible Gaming page. To learn more about us, visit our About Us page.